Can I delete my personal data?

Yes. You can request account deletion anytime through your settings or by emailing support@garudajitu.app. We'll remove your personal information within 30 days, except where law requires us to retain records.

LEGAL REFERENCE

Your Privacy Matters to Us

We built garudajitu around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, make deposits through DANA...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant

Account access Read FAQ

How We Handle Your Information

When you join garudajitu, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We use encryption and industry-standard protocols to protect your data. We do not sell your personal information to third parties. Your payment details are processed by trusted payment partners in supported regions where local law permits. We

retain your information only as long as necessary to provide our service and comply with applicable regulations.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

EDITORIAL CLARITY

Privacy Standards We Follow

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 or higher encryption. Your payment information never travels...

Payment Partner Vetting

DANA, OVO, GoPay and QRIS partners we work with meet strict security and compliance requirements. We audit these relationships regularly.

Regular Security Audits

We conduct third-party security assessments to identify and fix vulnerabilities. Your account protection improves continuously.

Compliance Framework

We follow data protection standards applicable in Indonesia and supported regions. Our practices align with local regulatory expectations.

Staff Training

Our team receives ongoing privacy and security training. Only authorized personnel access your personal information when necessary.

Incident Response

If a security issue occurs, we notify affected users promptly and take immediate steps to contain and resolve the problem.

Consistency Across Our Platform

Same Privacy Rules Everywhere

Whether you're on our live casino tables, slot lobbies or sportsbook, the same privacy protections apply. No hidden differences between sections.

Unified Account Data

Your profile, payment history and preferences sync across all garudajitu services. One account, one privacy standard, one secure vault.

Consistent Payment Handling

DANA, OVO, GoPay and QRIS deposits follow identical security protocols. We treat every transaction with the same care and encryption.

Mobile & Desktop Parity

Your privacy protections don't change when you switch from phone to desktop. Same encryption, same data handling, same transparency.

Policy Updates Across All Pages

When we update this privacy policy, the change applies to every part of garudajitu simultaneously. No staggered rollouts or inconsistent versions.

Support Access Unified

Contact our privacy team through any channel — email, account settings or live chat — and you reach the same support standard.

Audit Trail Consistency

Your account activity log records the same events whether you're playing slots, watching live dealers or checking sportsbook markets.

What Defines Our Privacy Approach

Transparent Data Use

We tell you exactly what information we collect and why. No surprise data collection. No hidden tracking. Your account, your rules.

Minimal Data Collection

We ask only for information we actually need to verify your identity, process DANA, OVO, GoPay and QRIS payments, and keep your account safe.

No Third-Party Selling

Your personal data is not sold to advertisers, brokers or marketers. We keep your information within garudajitu unless you explicitly consent.

User Control

You control your privacy settings. Update your preferences, limit data sharing and request deletion anytime from your account dashboard.

Breach Notification

If your data is ever compromised, we notify you immediately with details about what happened and what steps we're taking to protect you.

Retention Limits

We don't keep your information longer than necessary. Once your account closes or data serves its purpose, we securely delete it.

Privacy Policy Questions Answered

We collect your name, email, phone number, date of birth and identity verification documents to open your account. We also record your transaction history with DANA, OVO, GoPay and QRIS for payment processing and fraud prevention.

Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end using TLS 1.2 or higher. We never store full card or wallet details on our servers. Payment processing is handled by certified partners.

Yes. You can request account deletion anytime through your settings or by emailing [email protected]. We'll remove your personal information within 30 days, except where law requires us to retain records.

We share only the minimum information necessary with DANA, OVO, GoPay and QRIS partners to process your payments. We never sell your data to advertisers or marketers without your explicit consent.

We retain your account data while your account is active. After closure, we keep transaction records for compliance purposes for up to seven years, then securely delete everything else.

We monitor our systems continuously for security threats. If a breach occurs, we notify affected users within 24 hours with details about what happened and the steps we're taking to prevent future incidents.

Some data collection is required to operate your account and process DANA, OVO, GoPay and QRIS payments. However, you can control optional data sharing through your privacy settings anytime.